Returns Policy

At Zealviz, we stand behind the quality of our outdoor gear. If you are not entirely satisfied with your purchase from zealviz.com, we’re here to help.

1. Returns Period

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

2. Eligibility Criteria

To ensure a smooth return process for high-tech gear (such as Starlink mounts or drone accessories), please note:

• The product must not show signs of wear, installation, or outdoor use.
• All original parts, hardware, and manuals must be included in the return package.
• Items marked as “Final Sale” or personalized products are not eligible for return.

3. Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or the return is a result of our error. Shipping costs are non-refundable.

5. Damaged or Defective Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.